Beekeeper received this honor thanks to our partnership with Resorts World Las Vegas. The first integrated resort to be built on the Las Vegas Strip in over a decade, Resorts World Las Vegas opened in June 2021, featuring over 3,500 guest rooms and suites, an innovative, next-generation gaming floor, world-class food and beverage options, a 5,000-capacity theatre, distinct nightlife venues, a curated retail collection of designer and boutique shops and more. Today, Resorts World Las Vegas is a thriving part of the Las Vegas scene, employing over 5,000 team members. 

Prioritizing Frontline Communication

For too long, hospitality companies have relied on inefficient and outdated communication tactics to reach their frontline workers. These often included in-person meetings in the break rooms, communicating tasks verbally, and paper notices posted on bulletin boards (that honestly hardly anyone actually reads). 

Resorts World Las Vegas wanted a robust communication infrastructure to be woven into the design of their operation from the beginning.

As the company staffed up prior to opening its doors, Resorts World Las Vegas began to search for a communication solution in May 2020. By November, the resort team started  working with Beekeeper, which scaled along with its rapidly growing workforce. It also offered a level of security the company needed with so many workers sharing information on their personal devices. When the resort opened its doors in June 2021, employees were already up and running on the app and ready to welcome guests.

In a fast-paced industry where every second counts, having a mobile-first solution that facilitates real-time, enterprise-wide communication is a gamechanger.

Prioritizing their communication strategy with a productivity and collaboration app allowed Resorts World Las Vegas to:

• Avoid outdated communication methods altogether by opening their doors with a mobile communication system in place
• Build their workforce from the ground up with a tech-first culture of transparency
• Give workers real-time, direct access to performance-enhancing information 
• Create agile, secure, two-way workplace communication
• Facilitate digital signage capabilities throughout the property
• Share executive videos across the organization
• Empower employees with access to all of their personal information
• Bridge language gaps in their diverse workforce with automatic inline translation

Every employee is required to download Beekeeper onto their mobile device from the day they onboard with the company. But it’s not a hard sell. These days, digitally progressive companies like Resorts World Las Vegas always have a leg up in attracting talent. And a cute little mascot helps! Buddy the cartoon bee, helped to create a “buzz” around the app and inspire engagement. 

A Frontline-First Solution with Features Designed for Success

Frontline employees at Resorts World Las Vegas can easily find immediate support right at their fingertips with features like instant messaging, a digital document library and training materials, chatbots, push notifications, and updates from management about day-to-day needs and critical COVID requirements. 

Empowered with real-time, accurate information, employees are equipped to solve problems and provide superior customer service. For example, the cocktail waitstaff has the daily specials in their pockets, and guest room attendants can access upcoming events at the property

Resorts World Las Vegas is the frontline workplace of the future, with an almost entirely email-free operation.

RWLV has two main chat streams within Beekeeper. “Vibes” offers direct updates from company leadership about work-related topics, company changes and critical knowledge like COVID safety and operations protocols. “Culture of You” is an inclusive venue for team members to post kudos and coworker recognition, share successes and participate in the company culture. 

Smooth Communications from the Start

Resorts World Las Vegas has touted smooth communications processes since opening, with clear, direct messaging available to team members every step of the way.

99% of employees are activated on the Beekeeper platform largely consisting of new hires yet to be onboarded.) That includes over 4,800 direct employees,  and the company’s 1,900 outsourced employees, such as retail workers and lifeguards, who use their own dedicated Beekeeper channel that has information curated for their specific roles.

During its mass hiring process, there was a team photo booth where workers could hop in for a snapshot. All it took was for one employee to post that photo in the app and the floodgates opened. Employees jumped on the Beekeeper bandwagon and began sharing, connecting, and communicating. 

Not only is Resorts World Las Vegas one of the hottest spots to visit in Las Vegas, it’s one of the best places to work! We’re glad to be a part of the company’s journey and success, and excited to celebrate and share our Best Employee App recognition with Resorts World Las Vegas.

The post Resorts World Las Vegas’s Beekeeper Named “Best Employee App” by Ragan Employee Communications Awards! appeared first on Beekeeper.

This award recognizes a partner who showcases innovative technology, creative solutions, and strategic planning and execution for our joint customers. According to Patrick Lannon, Vice President of Global Alliances at UKG, “Every UKG partner plays a vital role in the success of our customers and their people, and these awards are bestowed upon those that made a truly exceptional impact in 2021.” 

UKG is a cloud-based platform that offers a suite of AI-powered Human Capital (HCM) and Workforce Management (WFM) solutions. With its intuitive format, UKG enables companies to digitize HR, automate processes, and successfully manage and personalize the employee journey. 

We value UKG’s commitment to its customers’ long-term success with its Partner for Life approach. It’s no wonder the company was recently honored by Gartner as a Magic Quadrant Leader in Cloud HCM Suites for its fifth consecutive year! 

Together, Beekeeper and UKG deliver data-driven insights to customers, ensuring they can reach every employee without email and regardless of shift, language, or location. It’s a best-in-class partnership that focuses on revolutionizing the frontline experience. 

Beekeeper and UKG: A Match Made in the Cloud

With no access to corporate email, many frontline workers feel disconnected from administrative teams, especially HR, and the critical information that directly impacts employees. The Beekeeper and UKG integration fills that gap and empowers frontline workers by giving them access to the tools and information they need to be more productive, collaborative, and engaged. 

Both cloud-based solutions come together on Beekeeper’s mobile-first platform to help companies create “people first” work cultures for organizations around the world. Together, Beekeeper and UKG help companies: 

• Connect frontline workers directly with managers and HR administrators
• Streamline and synchronize users and custom information fields 
• Improve team performance by automating shift communication 
• Empower managers with the most up-to-date information on their teams
• Enable a time clock integration to suspend notifications during off-the-clock hours

With Beekeeper’s mobile-first approach and UKGs HCM solutions, companies can create a fully-connected, autonomous, and empowered frontline workforce.

We’re honored to be recognized by UKG, an innovative leader in workforce management solutions. Beekeeper and UKG are best-in-class technology partners, and together we’re committed to building employee-first experiences for the modern frontline worker. 

Learn more about how UKG and Beekeeper have partnered to digitally enable frontline teams!

The post Beekeeper Awarded “2021 Innovator of the Year – HCM Technology Partner” by UKG appeared first on Beekeeper.

The US-based startup earned the trophy at Frontline Future 2021, the virtual summit on frontline work. Ario was recognized for its workforce empowerment technology, the Ario Platform, that enables frontline workers to share critical knowledge when and where it’s needed.

Fast Track to Success

In addition to getting an award, Ario will participate in the Beekeeper Acceleration Program, receiving guidance from the experts at Beekeeper in order to introduce the Ario Platform to over 1,000 companies across the globe.

“Beekeeper’s mission to transform the frontline by digitally connecting critical workers aligns directly with our mission to revolutionize frontline knowledge-sharing.”

– Nate Fender, CEO of Ario

“Ario is honored to receive the 2021 Frontline Future Innovator Award and we would like to express our admiration for the innovative startups who were shortlisted,” said Nate Fender, CEO of Ario.

“Beekeeper’s mission to transform the frontline by digitally connecting critical workers aligns directly with our mission to revolutionize frontline knowledge-sharing. We look forward to collaborating with Beekeeper so we may offer Ario’s empowering workflow tools to essential employees during this pivotal year.”

Beekeeper’s co-founder and Chief Innovation Officer, Flavio Pfaffhauser, is seeing a lot of potential in Ario’s solution: “Congratulations Ario. After the rise of mobile phones as a user interface, augmented reality is the logical next step and is going to revolutionize how work-relevant information can be displayed in the right moment & context. At Beekeeper we are excited to collaborate with Ario to make this a reality.”

“Augmented reality is going to revolutionize how work-relevant information can be displayed in the right moment & context. We are excited to collaborate with Ario to make this a reality.”

– Flavio Pfaffhauser, CIO of Beekeeper

Strong Competition

Ario emerged victorious as the strongest contender in a crowded field. More than 30 startups heard Beekeeper’s call and decided to go after the Frontline Innovator Award, with 4 of them reaching the final round. Here, the founders of these promising companies made their pitches to a select, international jury of industry experts.

Here’s the final four:

• Ario, the eventual winner
• epyMetrics, tracking the health of industrial athletes
• MachIQ, helping maximize asset performance
• Wowflow, digitizing property maintenance workflows

Each finalist made a strong case for themselves, often not just pitching their core solution, but also offering an outlook into what a collaboration or integration with Beekeeper might look like.

Expert Judgement

Ario took home the popular vote at the event with their dynamic and engaging pitch presentation, but the real challenge they faced was convincing the jury of seasoned experts:

• Julie Maples, General Partner at FYRFLY Venture Partners
• Juan Muldoon, Partner at Energize Ventures
• Julian Riebartsch, Associate at btov Industrial Tech Fund
• Dr. Benoit Leleux, Professor of Entrepreneurship at IMD Business School
• Kees de Vos, Chief Product Officer at Beekeeper

All of them found the idea of using AR in such a practical way intriguing, with only a few questions remaining around the content for Ario’s augmented reality “pips.”

“It’s a very interesting concept and use case”, says investing maven Julie Maples. “My questions would revolve around the tagging and how the pips get updated as machines or materials get recalled or replaced.”

Professor Leleux was similarly impressed, “You’ve created one of the first practical use cases for augmented reality on the shop floor. I definitely also appreciate the verticals you are addressing, which are very rich potentially.”

“I really appreciate that Ario’s solution applies augmented reality in a real life situation, helping  frontline workers to do their job more efficiently and safely,” explains Kees de Vos, Chief Product Officer at Beekeeper. “I very much look forward to working with the Ario team and jointly building solutions to really support the frontline worker.”

Check out Ario’s pitch and watch the jury congratulate them on their win below:

There can only be one Frontline Innovator each year, but the Beekeeper Acceleration Program is still looking for new members. Apply now!

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