Operations Management

If you ever find yourself having to defend the notion of creating a business continuity plan, consider the case of The Worst-Case Scenario Survival Handbook. First published in 1999, it went on to sell over 10 million copies worldwide. ...10 Min Read

At its crux, business continuity is your organization’s ability to maintain its essential functions during a crisis. It defines how well your organization weathers a disaster and keeps its critical systems online. To that end, having...7 Min Read

What will the world look like when we emerge from this global pandemic? The truth is, no one knows for sure. With this uncertain future, leaders should create an agile infrastructure to prepare for a different reality than the one...6 Min Read

When things are going well for a company, it’s hard to fathom them going wrong. But leaders always need to prepare for worst-case scenarios. Weaving enterprise risk management into your overall business plan is an essential part...9 Min Read

Most HR professionals get into the Human Resources business because, well, they like dealing with humans. Payroll processing is practically the exact opposite of that. It’s a tedious, time-consuming task that’s a regular cause...5 Min Read

The organizational strategy of Kaizen combines two words that represent concepts to describe a process of continual improvement. Kai (“change”) and zen (“for the better”). Developed by Masaaki Imai, Founder of Kaizen Institute,...3 Min Read