This In-PERSON event will showcase inspirational keynotes, and real-world case studies, and facilitate a seamless exchange of ideas with frontline leaders from around the globe.

During this exciting one-day event, our attendees will gain valuable insights from keynotes and masterclasses that go beyond theory and offer real-world solutions to addressing frontline disconnect. These sessions will provide practical knowledge and inspiration on topics critical to business success, including employee experience, digitization of paper-based processes, and world-class employee communications.

Attendees will also participate in hands-on workshops with industry leaders on topics ranging from key strategies for employee engagement, change management, and workplace safety.

Our packed agenda includes:

Keynote: From Stress to Success: Turning Team Anxiety into a Competitive Edge

Keynote: Surprising Truths for Frontline Success – Unveiling a Vision for Empowered Frontline Employees (Including A Sneak Peek into Beekeeper’s 2023 Survey of over 8,000 workers and managers)

• Masterclass: Fueling Success – The Power of Competitive Employee Experience
• Masterclass: From Paper to Pixels – The Power of Digital Transformation
• Masterclass: Ignite Excellence – Elevate Connection with World-Class Communications
• Workshop: Actionable Change – How Business Leaders Drive Real Organizational Change
• Workshop: Workplace Safety – Implementing the Most Impactful Safety Initiatives
• Workshop: Employee Engagement Secrets – Key Employee Engagement Strategies that Work
• Annual Frontline Hero Awards: Honoring Frontline Workers Who Went Above and Beyond to Make a Difference in 2023

Keynote & Guest Speakers

Featured Keynote: Dr. Luana Marques, Author and Harvard Professor

Dr. Luana Marques is an Associate Professor of Psychiatry at Harvard Medical School and coaches executive teams, organizations, and individuals on effective ways to improve mental health in the workplace. She is also the author of “Almost Anxious: Is My (or My Loved One’s) Worry or Distress a Problem?”

• Guest Speaker: Jessica Monson, Chief Legal Officer, Caribou Coffee
• Guest Speaker: Robert Napierala, VP of Human Resources, Resorts World Las Vegas
• Guest Speaker: Brian McCormick, VP of HR, The Broadmoor

Other notable guest speakers include Carla Forbes, Director Human Resources at North Point Hospitality, Christy Shapard, VP of HR at North Point Hospitality, Jesse Antonio, HR Director (Team Member Engagement & Communications) at Resorts World Las Vegas, Allison Arnett, Director of Corporate Communications at Tree Top Inc, Andy Larrañaga, Craft Communications Specialist at Mortenson, Matt Owens, Senior VP of HR at Turnberry, Adrienne Occhino, VP Strategic Consulting at PredictiveHR, and Dana Matuson, Corporate Comms & Social Responsibility Manager, Hudson.

“I’m thrilled to bring the annual Frontline Success Summit to Nashville this year. Bringing together the best leaders in our industry for a day is the highlight of my year. It’s our honor and privilege to spend a day exchanging ideas, best practices and thought-provoking conversations with the brightest minds in hospitality, construction, manufacturing and retail. In today’s work environment, it is essential that we continue to empower the frontline workforce by keeping them well-connected, supported and equipped to tackle the frontline disconnect.”

Cristian Grossmann, CEO and Co-Founder of Beekeeper

Psst. Even if you can’t come to Nashville, you can still register to receive all recorded sessions! To learn more about our Frontline Success Summit, click here.

The post Beekeeper Announces Annual Frontline Success Summit 2023 appeared first on Beekeeper.

From Frontline Disconnect to Frontline Success

Although frontline workers make up over 80% of the global workforce, these essential employees have largely been left behind when it comes to technology solutions that make their lives easier. As workplace culture for office teams evolves and improves, the day-to-day experience for many frontline workers has remained stuck in the past. 

While the vast majority of people who work at a desk are now enjoying more flexibility, freedom, and software solutions to make their jobs easier, frontline workers are still relying on outdated, inefficient systems like old-school bulletin boards, chaotic WhatsApp messages, and top-down communication delivered from second-hand sources. 

This failure to bring the frontline employee experience into the modern era with the rest of the workforce has quietly fueled the growing problem of frontline disconnect in the workplace for decades. This massive disconnect between what frontline workers want and need to excel in their jobs and what upper management and executives think is important has now hit a breaking point. 

Long-standing frontline issues like high turnover, major burnout, and low employee engagement can all be traced back to one systemic issue — the great frontline disconnect. As massive frontline labor shortages continue to plague companies, organizations are now embracing radical change to improve the employee experience for their frontline teams. 

With Beekeeper, companies can finally solve the age-old problem of frontline disconnect. Our software is the only solution on the market built for the needs of frontline teams. Now, organizations can empower frontline workers and connect them to the people, processes, and systems they need to do their best work. 

“The disconnect between employers and their frontline employees is at an all-time high, causing staff shortages and burnout that comes at a hefty economic price. This round of investment validates Beekeeper’s mission to tackle this disconnect and overcome the crippling status quo it creates. Our mobile-first, frontline success system connects workers to the people, processes, and information they need to be productive, engaged, and safe at work. This new way of working gives our customers an unmatched competitive advantage during challenging times.”

Cris Grossmann, Beekeeper Co-Founder and CEO

From “Supporting Essential Workers” to a Commitment to Frontline Success

At the start of the pandemic, the topic of “essential workers” became the focus of national conversations. Companies quickly realized that the traditional communication channels they’d relied on for years were massively ineffective. Delivering real-time updates about COVID policies to their teams was impossible. So they sought out newer, better ways to connect with their frontline.  

Many organizations reached out to us during this time seeking software that would allow them to digitize processes, communication, and frontline operations overall. They needed to revolutionize how they reached non-desk workers. And they needed to do it fast. 

We fast-tracked roll-outs of Beekeeper to organizations all over the world, and once they saw “the Beekeeper Effect” on their teams first-hand, there was no going back. 

Since 2020, we’ve seen massive growth and adoption with thousands of frontline business locations now using Beekeeper in more than 150 countries — accelerating investor excitement. From hospitality and retail to manufacturing and construction, we’re excited to continue helping our customers in key frontline industries thrive during the pre and post-pandemic eras.

One of our hospitality customers, Bob Napierala, VP of Human Resources at Resort World Las Vegas said,

“When we opened in the middle of the pandemic, we needed a modern, innovative way for team members to collaborate and work together to provide our guests with a world-class experience. And we wanted to weave it into our resort’s operations from their first day on the job. Working with Beekeeper helped us scale quickly and offered the level of security that we needed with so many workers sharing information on their personal devices. When the resort opened its doors, more than 5,000 team members were already up and running on the app and ready to welcome guests. In a fast-paced industry where every second counts, giving staff an easy-to-use, mobile-first solution that facilitates real-time, enterprise-wide collaboration is a game changer.” 

Forward-thinking companies like Resorts World Las Vegas that rely on frontline workers to make, sell, and transport their products and services are finally tackling the decades-old issue of frontline disconnect head-on — and we’re here to help them do it. 

Meet Our New Frontline Success Product Suite

In addition to closing our Series C funding round (hooray! ), our team at Beekeeper has been extra busy this year working on new product innovations to solve the great frontline disconnect.

We’ve built new features and added functionality to the platform. And now, we’re ready to roll out our new, comprehensive Frontline Success System to the global market. 

What’s in the Frontline Success product suite? We’ll break it all down for you here. 

1) Frontline Workspace

 At the core of our Frontline Success System is the Frontline Workspace, which improves three main areas for our users: 

• Employee Services: easy access to workers’ shifts, payslips, training, and onboarding information
• Comms & Collaboration: allows two-way communication, connecting frontline workers to their teams, colleagues, managers, and those in corporate headquarters
• Productivity: providing frontline workers with intuitive tools to do their work quicker and more efficiently

2) Employee Referrals 

As frontline businesses struggle to fill open roles, our Employee Referrals solution helps companies fill positions faster, retain more employees, and lower recruitment costs. In just four steps, companies can inform, collect, track, and reward employees for their referrals. Our customers are already reporting massive wins, stating that 30% of those referred are hired and stay at their jobs twice as long. 

For more info, check out the following resources:

• Watch our Employee Referral product video. 
• Read our Wanzek Construction case study, showcasing how the team at Wanzek successfully generated 500+ employee referrals in three months.

3) Employee Onboarding

We know that the first 90 days on the job are crucial for an employee’s success. Our new Employee Onboarding program for frontline teams is a scalable solution to onboard new hires faster and at less cost. 

The frontline-focused onboarding program engages new hires from the day they start their new job and optimizes the employee experience with a communication plan that reinforces critical touchpoints of the new hire journey. It provides the automation organizations need to deliver personalized training new hires want. 

For more info on our custom frontline onboarding program, check out the following:

• Watch our Employee Onboarding product video. 
• Read our Concord Hospital case study, showcasing how the customer used the solution to improve onboarding and communications.  

4) Safety Management

Our mobile-first Safety Management Solution is designed for frontline teams and optimizes their safety culture in four critical ways: 

1. Training
2. Accident prevention
3. Accident reporting
4. Safety metrics

To learn more, check out the following resources:

• Watch our Health and Safety product video. 
• Read our Amsted Rail case study, showcasing how the customer greatly improved its health and safety guidelines with Beekeeper and got employees back to work quickly following the pandemic. 

New Investors Join the Hive in a Series C Funding Round Furthering the Frontline Success Mission

Companies around the world are recognizing the urgent need to address the frontline disconnect in their organizations. As momentum behind the frontline success movement builds, investors have taken notice and joined us in our mission. 

And in the midst of challenging market conditions, we’re thrilled to announce that we’ve raised an additional $50 million in funding in our Series C! 

This round brings our total funding to date to more than $100 million. As the critical importance of the frontline worker grows, so does the need for comprehensive frontline success technology.

Words From Our Investors

“More than 80% of the global workforce are deskless workers, and as digitization scales and transforms nearly every sector of the economy, there is increasing demand to connect and enable frontline workers with new technologies. We believe Beekeeper has set the benchmark for frontline success in industries that are instrumental to the buildout of a sustainable economy – from manufacturing and construction to transportation and logistics. We are excited to continue partnering with Beekeeper as they unlock greater efficiency and connectivity among frontline businesses.”

Juan Muldoon, Partner at Energize Ventures

Read more about why Energize Ventures continues to invest in Beekeeper here.

New investors like EGS Beteiligungen and Kreos Capital joined the Series C round alongside our existing investors and partners Energize, Thayer, SwissCanto, Keen Ventures, Alpana Ventures, Edenred Capital, and Verve Capital. Our team plans to use this new round of funding to grow, continue to invest in product development, and continue establishing ourselves and our solution as leaders in the frontline success category.

“Our investment in Beekeeper comes at a critical time for the frontline workforce. As more industries from manufacturing to hospitality continue to grow in a challenging global economy, businesses have to keep innovating. Beekeeper is the best in class, mobile-first platform, designed to address frontline business challenges.” 

– Sean Dunne, General Partner at Kreos Capital

We’re excited to partner with these organizations in the coming years to make frontline success a critical part of their organizational culture. We believe that it’s time to build frontline success into the daily operations of frontline-majority businesses, and we look forward to partnering with leading organizations to build a better, brighter future for frontline workers around the world. 

Frontline Success is here to stay. And we’re proud to be at the forefront, leading the way in this exciting global revolution in the frontline employee experience.

Links: TechCrunch | TechEU | EU Startups | BusinessWire | Press Release

The post Goodbye Frontline Disconnect. Hello Frontline Success. New Product Suite & Series C Funding Secure Beekeeper as Category Leader appeared first on Beekeeper.

You’ve made large investments in tools and technology designed for all your employees, like an HRIS, intranet, document repository, or communication platform. But, alas, your employees are not able to access these tools equally. Namely, your frontline workers. 

Your frontline workers probably aren’t able to benefit from these tools you’ve implemented for a couple of reasons:

1. They need an email address to log in (and most of the time they don’t have a company email)
2. The mobile user experience isn’t great

“We recognize that our customers require an expansive and diverse ecosystem of solutions to serve their employees,” said Cristian Grossmann, CEO, Beekeeper. “Through our Marketplace, we hope to create a vibrant community of best-in-class providers that are changing the way the non-desk workforce communicates in a simple and productive way.” 

Beekeeper’s integrations help you get the most out of your tech stack by breaking down the information barriers and silos among your tools and by extending your tools for the frontline. Now, you can enable frontline workers to access platforms and information they struggled to find before. 

With the introduction of our new Marketplace, Beekeeper offers a highly-customizable digital workplace platform. Benefit from our ready-to-use integrations with platforms you already have and first-party apps that make the experience even better for your frontline teams. 

Today, Beekeeper’s Marketplace includes a total of 52 integrations with other platforms and 27 first-party apps. These off-the-shelf integrations give nondesk employees a simplified, secure, and easy-to-use tool where anything a particular worker needs to excel in their daily routine is stored in one convenient location. 

Provide a streamlined experience with integrations to common systems your workforce already uses including:

• SharePoint 
• Azure AD 
• Microsoft Teams 
• ADP 
• UKG 
• SAP SuccessFactors 
• Ceridian Dayforce 
• BambooHR 
• Polypoint 
• And many more!

One of our newest marketplace partners, eduMe, has successfully helped customers connect frontline training with collaboration via their integration offering on our Marketplace. 

“Considering the intrinsic link of worker engagement to things like productivity and motivation, we’re excited to see the growing demand to engage all workers across all industries. The presence of eduMe on Beekeeper’s Marketplace highlights the synergy of our solutions and means we can together facilitate a 360 approach to engagement by providing Beekeeper customers with the ability to inform, train and engage their workforce through seamless access to relevant knowledge.” 

– Jacob Waern, CEO of eduMe

Explore the Beekeeper Marketplace, which features best-in-class, innovative technology integrations that create a dynamic and diverse ecosystem. Give your deskless workforce easy access to operational systems and communication channels through a mobile-first solution.

The post Meet Beekeeper’s Snazzy New Marketplace appeared first on Beekeeper.

Beekeeper received this honor thanks to our partnership with Resorts World Las Vegas. The first integrated resort to be built on the Las Vegas Strip in over a decade, Resorts World Las Vegas opened in June 2021, featuring over 3,500 guest rooms and suites, an innovative, next-generation gaming floor, world-class food and beverage options, a 5,000-capacity theatre, distinct nightlife venues, a curated retail collection of designer and boutique shops and more. Today, Resorts World Las Vegas is a thriving part of the Las Vegas scene, employing over 5,000 team members. 

Prioritizing Frontline Communication

For too long, hospitality companies have relied on inefficient and outdated communication tactics to reach their frontline workers. These often included in-person meetings in the break rooms, communicating tasks verbally, and paper notices posted on bulletin boards (that honestly hardly anyone actually reads). 

Resorts World Las Vegas wanted a robust communication infrastructure to be woven into the design of their operation from the beginning.

As the company staffed up prior to opening its doors, Resorts World Las Vegas began to search for a communication solution in May 2020. By November, the resort team started  working with Beekeeper, which scaled along with its rapidly growing workforce. It also offered a level of security the company needed with so many workers sharing information on their personal devices. When the resort opened its doors in June 2021, employees were already up and running on the app and ready to welcome guests.

In a fast-paced industry where every second counts, having a mobile-first solution that facilitates real-time, enterprise-wide communication is a gamechanger.

Prioritizing their communication strategy with a productivity and collaboration app allowed Resorts World Las Vegas to:

• Avoid outdated communication methods altogether by opening their doors with a mobile communication system in place
• Build their workforce from the ground up with a tech-first culture of transparency
• Give workers real-time, direct access to performance-enhancing information 
• Create agile, secure, two-way workplace communication
• Facilitate digital signage capabilities throughout the property
• Share executive videos across the organization
• Empower employees with access to all of their personal information
• Bridge language gaps in their diverse workforce with automatic inline translation

Every employee is required to download Beekeeper onto their mobile device from the day they onboard with the company. But it’s not a hard sell. These days, digitally progressive companies like Resorts World Las Vegas always have a leg up in attracting talent. And a cute little mascot helps! Buddy the cartoon bee, helped to create a “buzz” around the app and inspire engagement. 

A Frontline-First Solution with Features Designed for Success

Frontline employees at Resorts World Las Vegas can easily find immediate support right at their fingertips with features like instant messaging, a digital document library and training materials, chatbots, push notifications, and updates from management about day-to-day needs and critical COVID requirements. 

Empowered with real-time, accurate information, employees are equipped to solve problems and provide superior customer service. For example, the cocktail waitstaff has the daily specials in their pockets, and guest room attendants can access upcoming events at the property

Resorts World Las Vegas is the frontline workplace of the future, with an almost entirely email-free operation.

RWLV has two main chat streams within Beekeeper. “Vibes” offers direct updates from company leadership about work-related topics, company changes and critical knowledge like COVID safety and operations protocols. “Culture of You” is an inclusive venue for team members to post kudos and coworker recognition, share successes and participate in the company culture. 

Smooth Communications from the Start

Resorts World Las Vegas has touted smooth communications processes since opening, with clear, direct messaging available to team members every step of the way.

99% of employees are activated on the Beekeeper platform largely consisting of new hires yet to be onboarded.) That includes over 4,800 direct employees,  and the company’s 1,900 outsourced employees, such as retail workers and lifeguards, who use their own dedicated Beekeeper channel that has information curated for their specific roles.

During its mass hiring process, there was a team photo booth where workers could hop in for a snapshot. All it took was for one employee to post that photo in the app and the floodgates opened. Employees jumped on the Beekeeper bandwagon and began sharing, connecting, and communicating. 

Not only is Resorts World Las Vegas one of the hottest spots to visit in Las Vegas, it’s one of the best places to work! We’re glad to be a part of the company’s journey and success, and excited to celebrate and share our Best Employee App recognition with Resorts World Las Vegas.

The post Resorts World Las Vegas’s Beekeeper Named “Best Employee App” by Ragan Employee Communications Awards! appeared first on Beekeeper.

This award recognizes a partner who showcases innovative technology, creative solutions, and strategic planning and execution for our joint customers. According to Patrick Lannon, Vice President of Global Alliances at UKG, “Every UKG partner plays a vital role in the success of our customers and their people, and these awards are bestowed upon those that made a truly exceptional impact in 2021.” 

UKG is a cloud-based platform that offers a suite of AI-powered Human Capital (HCM) and Workforce Management (WFM) solutions. With its intuitive format, UKG enables companies to digitize HR, automate processes, and successfully manage and personalize the employee journey. 

We value UKG’s commitment to its customers’ long-term success with its Partner for Life approach. It’s no wonder the company was recently honored by Gartner as a Magic Quadrant Leader in Cloud HCM Suites for its fifth consecutive year! 

Together, Beekeeper and UKG deliver data-driven insights to customers, ensuring they can reach every employee without email and regardless of shift, language, or location. It’s a best-in-class partnership that focuses on revolutionizing the frontline experience. 

Beekeeper and UKG: A Match Made in the Cloud

With no access to corporate email, many frontline workers feel disconnected from administrative teams, especially HR, and the critical information that directly impacts employees. The Beekeeper and UKG integration fills that gap and empowers frontline workers by giving them access to the tools and information they need to be more productive, collaborative, and engaged. 

Both cloud-based solutions come together on Beekeeper’s mobile-first platform to help companies create “people first” work cultures for organizations around the world. Together, Beekeeper and UKG help companies: 

• Connect frontline workers directly with managers and HR administrators
• Streamline and synchronize users and custom information fields 
• Improve team performance by automating shift communication 
• Empower managers with the most up-to-date information on their teams
• Enable a time clock integration to suspend notifications during off-the-clock hours

With Beekeeper’s mobile-first approach and UKGs HCM solutions, companies can create a fully-connected, autonomous, and empowered frontline workforce.

We’re honored to be recognized by UKG, an innovative leader in workforce management solutions. Beekeeper and UKG are best-in-class technology partners, and together we’re committed to building employee-first experiences for the modern frontline worker. 

Learn more about how UKG and Beekeeper have partnered to digitally enable frontline teams!

The post Beekeeper Awarded “2021 Innovator of the Year – HCM Technology Partner” by UKG appeared first on Beekeeper.

Beekeeper has officially acquired Lua! The acquisition of this prime operational workflow platform reinforces our commitment to providing a full-stack mobile platform that enables frontline teams to operate more efficiently, effectively and safely. 

What is the Lua platform exactly? I’m so glad you asked. Lua digitizes how work is coordinated and orchestrated across frontline teams. Beekeeper and Lua will use our combined expertise to digitize manual, paper-based processes to help global companies achieve several trillion dollars in productivity gains.

Needless to say, we’re very excited to tackle this massive opportunity!

Why Lua? The Story of How a Perfect Operational Partnership Led to an Exciting Acquisition

We began our relationship with the Lua (originally named Whispr) team by adding them as a Marketplace partner in March 2020. At that time, the platform was primarily used in hospitality, combining voice and on-screen technology so hotels could improve the workflow of their housekeeping departments with voice-guided checklists.

Once COVID began impacting how businesses operate, Lua responded by offering free checklists to help frontline workers sanitize their workspaces. 

With Lua’s sophisticated workflow technology and Beekeeper’s commitment to operational excellence, customers can now fully automate time-consuming tasks that would often take hours for frontline managers to coordinate. 

Beekeeper + Lua: What Happens Now?

Both the Beekeeper and Lua teams are very excited about joining forces.

Hugh O’Flanagan, CEO and Co-Founder of Lua, says, 

“Joining Beekeeper is an incredible moment for our team. We have spent the last three years building the best frontline workflow platform in the market that is at the very core of the work these teams do. Today, customers in five continents around the world rely on our system to run their teams and to run their companies, enabling them to become more efficient and effective. We will continue to work, now as one team, to turn businesses from manual to magical and we cannot wait for what we will achieve together.”

Frontline workers are often the most public-facing employees, and even those who aren’t, they still guide the customer journey. They are the forefront of our businesses, as well as the backbone of the economy, and deserve to be given the right tools to succeed. 

By adding Lua’s unique technology and talent in building and connecting operational workflows, frontline teams will benefit from having access to a full-stack mobile collaboration platform that will allow them to orchestrate their work in a truly agile and dynamic way. We will continue to put their needs first and are excited to spearhead this frontline digital transformation.

Frontline Digitalization Is the New Competitive Advantage

With over two billion frontline workers around the world working in essential industries like healthcare, retail, manufacturing, and hospitality, the COVID-19 pandemic has exposed a harsh truth about how underserved our frontline workforces are when it comes to adequate workplace technology. 

The truth is that many frontline workers still rely on manual, paper-based processes or cumbersome, antiquated software to do their jobs. The lack of automation of recurring frontline processes is highly inefficient and is costing companies almost three hours per frontline worker per week. These are the savings that Beekeeper and Lua aim to achieve for their customers.

Here’s what a former Lua customer has to say about the impact the technology has had on their team: 

“Lua is a godsend to the frontline world! What is special about Lua is that workflows can be digitized in an interactive and personalized manner. It’s a great technology that you can start using in less than 24 hours. The fact that it’s super user friendly and allows employees to communicate in their preferred language leads to fast team adoption. It boosts team productivity right away and supports efficiency in a lean departmental structure that so many organizations are working with currently!”
– Anja Luthje, CEO of Unique Hospitality Solutions and former executive at Mandarin Oriental Hotel Group 

We couldn’t be more excited about welcoming Lua’s technology and team into our Hive. Stay tuned for more updates on how this partnership will affect the frontline workforce productivity and collaboration platform you’ve come to know and love. 

This is only the beginning of creating a world-class, mobile collaboration platform for the massive growth opportunity of frontline productivity. We are excited to embark on this journey together and continue to bring in partners that help us accelerate our leading position in this space.

Want to learn more? If you’re a customer and you’re interested in trying out Lua, reach out to support@beekeeper.io or to your Customer Success Manager.

Not a Beekeeper customer yet? Request a free demo of the platform to learn more!

The post Beekeeper Acquires Lua to Tackle Trillion-Dollar Opportunity in the Frontline Workforce Productivity and Collaboration Space appeared first on Beekeeper.

As the very first digital workplace designed specifically for frontline workers, we are committed to building a safer, more agile, and more productive workplace for essential employees. That’s why we’re thrilled to announce this additional $10 million in funding to our Series B, as it will enable us to grow and expand even faster, and help connect more frontline workers around the world. We are eager to work closely with our teams, customers, partners, and backers as we continue to shape the future of work for frontline employees!

We take it as a tremendous vote of confidence that we have this type of backing in the current economic environment. We are using this opportunity to invest in innovation and expand our feature set to make our customers’ work lives easier, safer, and more enjoyable.

One of our customers from Wireless Vision reflects on how Beekeeper has helped them connect their large, distributed workforce and centralize information.

“Our teams can easily communicate with the entire field, rather than relying on email or conference calls which no one pays attention to. We create streams where important information lives and it drastically reduces the amount of time spent searching for the items we need daily. We also use Beekeeper to connect all of our other apps so we have instant access to reviews, commissions, sales reports, recognition sites, HR sites, policy documents, and more!”

– Juan Rojas, VP of HR, Wireless Vision

This is why we do what we do.

Energize Ventures Leads The Extension Round

This series B extension was led by Energize Ventures, with additional investments from HighSage Ventures, SwissCanto, Thayer, Swisscom, Investiere, Alpana Ventures, and Swiss Post. The total investment for the Series B extension was $10 million, which brings the round’s total to $60 million. 

Juan Muldoon, Partner at Energize Ventures, explains why the firm strongly felt that now was the right time to up their initial investment, and continue fueling Beekeeper’s growth. 

“Technology that supports frontline workers is more important than ever. We have long believed that Beekeeper is setting the standard for how the modern frontline workforce operates and communicates, but the current crisis has given new urgency to Beekeeper’s mission. Industries with largely deskless workforces – like energy and manufacturing – are digitizing at an accelerating pace, and we believe that this digital transformation is here to stay.”

A New World, A New Beekeeper: Big Changes on the Horizon

In conjunction with our Series B extension, our product team has been busy making some major changes to Beekeeper to continue to improve the employee experience for the frontline workforce. 

That’s right! Beekeeper 2.0 is officially underway. 

What Is Beekeeper 2.0?

Beekeeper 2.0 includes:

• Home: a new entry point for the app, providing access to all the most relevant information, data, and processes for every frontline worker.
• Automated translations into 100+ languages for all content in the platform, including chat messages, surveys, and company-wide confirmation campaigns.
• Digital forms and workflows for everyday business processes.
• Custom FAQ chatbots to answer questions on demand, and at scale in any language.
• Out-of-the-box integrations with SharePoint and popular shift scheduling software to make essential work information available to everyone, immediately.

With the closing of our Series B extension round, we are excited to continue growing and expanding our footprint in frontline-driven industries. We are honored to be able to support and connect essential workers during this time. And finally, we are grateful for the opportunity to continue our mission of connecting the unconnected and making life easier for the world’s two billion frontline heroes. 

Have you tried Beekeeper yet? Chat with an expert to learn more about the essential platform for frontline workers. 

The post Beekeeper Announces $10 Million Series B Extension appeared first on Beekeeper.

With a 350-person team headquartered in Delaware, OH and multiple locations in U.S. and Canada, Sky Climber Renewables completes over 360 projects each year. The company needed mobile technology in the form of a team communication app to connect their highly-distributed workforce. 90% of field employees travel to customer sites for wind turbine and related maintenance.

In addition to safety reminders, facilitating better internal communications from management to field technicians was the company’s number one goal when assessing operations management tools.

Sky Climber Tower Solutions: Digital Operations Management Tools for Field Employees

Working 300 feet above ground on wind turbines across the U.S. and Canada, the safety of field employees is an absolute necessity and the top priority at Sky Climber tower solutions. The company needed a way to effectively communicate safety notices and information, as well as policy updates, with their dispersed field employees.

Other goals for implementation of a team communication app included:

• Improved safety awareness with field employees working on customer wind turbines
• Better operational efficiencies with real-time communication with the entire team
• Incident prevention and mobile information sharing
• Establish management-led best practices related to safety and maintenance

Team Communication App Centralizes New Employee and HR Documents

Dedicated communication streams in Beekeeper are the go-to resource for safety reminders, videos, and training content. Having this content mobile and accessible 24/7 is especially important for field employees who might need to reference a safety training video that demonstrates the proper way to install a safety harness before beginning work up-tower on wind turbines, for example.

From onboarding presentations, a new employee FAQ, and training resources to the company handbook, Sky Climber Renewables utilizes the More Apps navigation feature as a centralized digital hub for essential HR materials. PDF documents can be easily downloaded via Beekeeper on employee mobile devices or laptop computers.

Mobile Technology Improves Safety Logistics and Efficiency

Helpful notices on worksite conditions are now posted in Beekeeper. These posts cover essential incident prevention guidelines, such as the maximum outdoor temperature field employees can work in to avoid heat stroke, and reminders not to work if wind speeds exceed restrictions.

Field employees also use Beekeeper’s team communication app to report safety risks and maintenance-related tips in real time. Beekeeper’s mobile technology enables mobile daily reporting directly from the worksite.

“Our company excels at operational logistics. We have the knowledge and ability to be where our clients need us, when they need us. Integrating technology like Beekeeper into work processes up-tower, like mobile daily report forms, has helped make us even more efficient.” –Chad DiFranco, VP of Sales & Business Development

Download the complete Sky Climber Renewables case study to discover more ways to connect field employees with mobile operations management tools.

The post Mobile Technology Transforms Sky Climber Renewables Operations appeared first on Beekeeper.

Holcim Switzerland & Italy needed a mobile tech platform for operational communication in their Swiss and Italian manufacturing plant, quarries, and office service areas to connect approximately 1,500 workers. Along with aligning local Holcim communities into one online community, the main priorities for Holcim Switzerland & Italy when implementing Beekeeper were:

• Reach factory workers on the manufacturing plant floor and in remote locations
• Quickly distribute company operations information and content from small to large, dispersed teams across 70 locations
• An easy-to-use and implement, multi-functional, and mobile tech platform for plant workers with variable literacy and who speak multiple languages

$50,000 Reduction in Print Collateral Costs

One pivotal shift for Holcim Switzerland & Italy’s internal communications is the format of their employee magazine. Published in three issues a year, the company decided to move the entire publication online. Holcim now saves over $50,000 per year by not printing the employee magazine, including invaluable cost savings when it comes to employee labor used to produce the magazine. The employee magazine is hosted online, and feature links to the stories are stored and shared through Beekeeper.

Health and Safety Best Practices Communication Streams

In addition to videos that demonstrate warm-up exercises for construction and plant workers before beginning their physically-strenuous work at a jobsite or factory, Holcim shares H&S Tips. These safety guidelines include what to do in extreme heat conditions when working outdoors, and other tips that contribute to a safe working environment.

During the Health and Safety weeks, workshops are conducted throughout Holcim’s manufacturing plants and offices where team members brainstorm, strategize, and learn about the latest best practices when it comes to reducing worksite hazards and risk. Photos and key takeaways from these sessions are uploaded to Beekeeper communication streams, such as photos of contributions from workers written on Post-It notes. Plant managers use the workshops as a way to better engage and connect with workers and follow-up on questions raised through Beekeeper. Posts and comments can be easily read by all with inline language translation.

Connecting Manufacturing Plant Workers and Operations

Using Beekeeper, plant managers and staff share updates on equipment maintenance, such as new acquisitions or improvements to existing construction infrastructure. Since Holcim partners with many leading design firms and other building industry companies, Beekeeper is the ideal operational communication platform to share site visits that showcase the latest innovations at these partner businesses that ultimately become a part of Holcim’s projects.

“My crew includes around 110 people. They are out and about our plant all day and I hardly ever have the opportunity to talk to them all at once. Beekeeper offers me the opportunity to connect with them and to strengthen the company cultural changes.” –Mike Suter, Plant Manager, Siggenthal Cement Plant, Holcim Switzerland & Italy

Download the complete Holcim case study for more real-world examples on how to improve operational communication with dispersed manufacturing teams.

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During the Oroville Dam crisis, property managers had no way to communicate with staff, a large portion of which don’t have a dedicated email address for work. Feather Falls Casino management had no workforce-wide way to assess whether or not employees needed assistance, as there was also no unified crisis communication plan in place.

Fast forward to today, where Beekeeper has again been put to the test during a challenging situation during the Camp Fire, a substantial wildfire near the property in Butte County, CA. Despite a burned fiber optic cable, which led to a brief period of loss of internet connectivity, “Beekeeper remains the best way for us to communicate with our employees,” says Rhonda Turner, Director of Human Resources at Feather Falls Casino.

Oroville Dam Disaster Reveals Crisis Communications Management Gaps

The events of the Oroville Dam emergency made it clear that Feather Falls Casino needed to improve on the company’s crisis communications strategy––and they needed the right technology to do so. Rhonda Turner, Human Resources Director, made it her mission to find a communications management tool that successfully engaged employees while facilitating effective communication during an emergency situation.

The Feather Falls Casino, Lodge and Brewing Co., remained opened during the storm that led to the Oroville Dam flooding. Most of the company’s employees are guest-facing, without consistent access to a computer. Despite having on-premise bulletin boards, a more accessible way to reach their workforce in real-time, regardless of shift or location on the property, was essential. In addition to the operational hurdles, this meant that employees could feel disconnected.

Falls Feather Casino Brewery: Real-time Workforce Alignment and Better Operational Productivity

Incorporating Beekeeper, a mobile operational communication platform, into the communications management for Feather Falls Casino’Brewery and its other work forces have both enhanced the employee experience and facilitated better operational productivity.

From posting pictures of new slot machines, discussions about the rollout of new casino games, or detailing employee ticket giveaways and announcing employee events, awards or birthdays, Beekeeper keeps the Feather Falls Casino team informed. With Beekeeper communication tools, the workforce can now:

• Engage with employees who don’t have computer or email access, and eliminate bulletin boards and posters in break rooms across the property.
• Have the opportunity to recognize employees, and share and acknowledge successes.
• Be more transparent and inclusive, because everyone now gets the same information no matter what shift they work or what department they work in.
• Encourage interactive collaboration with real-time, mobile idea sharing.
• Push out emergency alerts or send targeted information and secure messages to designated groups or departments, such as policy and safety information.
• Onboard employees, send welcome messages to introduce new employees, and pin important documents for all employees to access on-the-go.

“The feedback from employees has been amazing. We’ve started a new video challenge called ‘Meet the Hive in Five’ where one department makes a video featuring an employee who answers five questions about themselves. That department challenges another department to do the same. It’s a fun, social way to get to know employees better. This is just one of many ways that Beekeeper is making everyone feel part of the Feather Falls family.” –Rhonda Turner, Human Resources Director, Feather Falls Casino

Feather Falls Casino Lodge: Improved Employee Experience with Two-way Communication

When employees are connected, it makes them feel part of a unified family. The importance of employee connection cannot be overstated; it is so important for maintaining employee morale and delivering superior guest service. For employees to be truly happy, they need to have a voice. They also need to be recognized among their peers and rewarded for doing a great job.

This ultimately creates loyalty and it drives job retention. In a group communication stream called “Casino Connect,” Feather Falls Casino Lodge and its other entities now facilitates two-way communication between employees and managers. Individual communication streams enable departments to post schedules, accolades for jobs well done, and news about the hotel.

Try Beekeeper to see how mobile communication tools can better connect your dispersed teams in the event of a crisis.

The post Feather Falls Casino, Lodge & Brewing Co. Improves Communications Management with Beekeeper appeared first on Beekeeper.